Legal
Privacy Policy
This policy explains what information On The Clock AI handles and how we use and protect it.
Last updated: September 30, 2026
Who controls your information
On The Clock AI is operated by On The Clock AI. For information submitted directly to us, we act as the business responsible for that information. For call, lead, and message data handled for a client, we generally act on that client’s instructions.
Information we collect
- Quote form details, including your name, business name, email, phone, industry, interests, and message.
- Your account email and sign-in activity.
- Business information needed to configure and support your services.
- Call, lead, appointment, review, and message data we process on a client’s behalf.
- Basic technical and usage information needed to secure and operate the website and portal.
Why we use it
We use information to respond to quote requests, deliver and improve services, configure automations, provide the client portal, process billing, offer support, secure our systems, meet legal obligations, and communicate about an account or service.
Service providers
We use trusted processors to operate our business, including Supabase and Lovable Cloud for hosting and data services, Stripe for payments, Google Workspace for email, and voice and SMS providers for calling and messaging. They process information under their own terms and only as needed to provide their services to us.
We do not sell data
We never sell personal information or client data. We do not share it for third parties’ independent advertising purposes.
Retention and deletion
We keep information only as long as reasonably needed to provide services, maintain business and security records, resolve disputes, and meet legal obligations. Clients may request deletion of their information, subject to legal, billing, security, and backup retention requirements.
Security and choices
We use reasonable administrative and technical safeguards, but no online service can promise absolute security. You may ask to access, correct, or delete your information, or object to certain uses where applicable.
Contact us
For privacy questions or a data request, email info@ontheclockai.com.